Privacy Policy

Privacy Policy

Introduction

Welcome to https://book-yachts-dubai.terratrek.net (referred to as “our website” or “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our primary website at https://book-yachts-dubai.terratrek.net.
  2. All associated mobile and web applications developed by us.
  3. Services provided through these platforms, such as booking yachts or related travel arrangements.
  4. Products available for purchase on our websites.

Please note that this policy does not extend to third-party platforms, services, or applications accessible via links or integrations on our website. These entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using Our Services: When you register as an authorized user to access our applications or services, we collect and process your personal information to provide a seamless experience.
  2. Website Visits: Every time you visit our websites, we may track your interaction through various technologies, including cookies, to improve site functionality and personalize your experience.
  3. Communication: We may reach out to you via email, phone, or text messages/SMS for promotional purposes, newsletters, order updates, or customer support. You can opt-out of these communications at any time.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: This includes your user name, email address, and password used to access our services.
  2. Payment Details: Any financial information you provide for transactions, such as credit card numbers, expiration dates, and billing addresses.
  3. Financial and Purchase Data: Records of your bookings, including payment history, preferences, and travel plans.
  4. Mobile Device Identifiers: Unique identifiers from your mobile device that help us recognize your device and provide personalized services.
  5. Location Data: Information about your geographical location when you use our apps or visit our websites.
  6. Feedback and Reviews: Your comments, suggestions, and ratings to improve our products and services.
  7. Social Media Details: If you choose to log in via social media accounts, we may collect information from those platforms (subject to their privacy policies).
  8. Product Preferences: Data about the products or services that interest you, helping us tailor recommendations.

We obtain this data through direct user input, automated systems, and third-party partners, ensuring compliance with data protection regulations worldwide.

Cookies

To enhance your experience on our website and for analytics purposes, we employ cookies, which are small text files stored on your browser. Our cookies fall into three categories:

  1. Strictly Necessary: These cookies enable core functionalities of our website, such as allowing you to navigate through pages.
  2. Preference Cookies: They remember your preferences, like language settings or display options.
  3. Analytics Cookies: Used to analyze user behavior and improve website performance.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal obligations and business requirements. Once these purposes are met, we securely delete or anonymize your data.

Security Measures

The protection of your personal data is a top priority. We implement robust security measures to safeguard information, including:

  1. Encryption during data transmission and storage.
  2. Engagement of secure third-party processing partners who adhere to strict privacy standards.
  3. Regular reviews and updates of our security protocols.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected information from a minor, please contact us at the details provided below, and we will take appropriate steps to ensure compliance with applicable laws.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your personal data, under certain circumstances.
  4. Restriction: Limiting our processing of your data for specific purposes.
  5. Data Portability: Receiving a copy of your personal data in a structured format.
  6. Objection: Opposing the use of your data for specific purposes.
  7. Non-Discrimination: Ensuring that no adverse decisions are made solely based on automated processing of your data.

To exercise these rights or file appeals/complaints, please contact our dedicated privacy team at the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, data-related requests, or unsubscribe needs, please contact us:

We value your trust in our company and are committed to maintaining the highest standards of data protection.